Planning and Addressing Specialist

Knoxville-Knox County Planning

Knoxville, Tennessee

Salary Details $50,000 + (hiring salary dependent on qualifications and experience)
Required Experience 0 - 1 years

As a Planning and Addressing Specialist with Knoxville-Knox County Planning, you will work in a fast-paced environment with considerable opportunity to showcase your technical and customer service skills. You will be part of a team focused on assigning and maintaining property addresses using GIS applications, coordinating information with Knox County Emergency Communications District (911) and U.S. Postal Service (USPS) partners, managing data, and serving customers.

This is a responsible and complex position that will challenge your organizational, communication, and data entry skills. This position will require the ability to manage multiple priorities and handle recurring and non-recurring assignments.

We offer a career – not just a job – in a professional environment where quality work and outstanding customer service are priorities. On-the-job training and formal education opportunities are available to help you expand your skills and remain current in the field's best practices.

A regular day in this position might involve helping customers at the agency’s front counter, by phone or email to assign new addresses or certify existing addresses, coordinating with USPS or 911 to resolve addressing discrepancies, reviewing proposed street names, and filing applications for street name changes.

Skills we are looking for:

  • Creative thinking and positive approach to work.
  • Well organized and commitment to accuracy and timeliness.
  • Ability to work effectively as part of a team and be customer service oriented.
  • High level of personal accountability and dedication to public service.

Minimum qualifications:

  • Associate’s degree in GIS, cartography, CAD, civil engineering, environmental science, or a related field.
  • One to two years of experience operating in an ESRI environment.
  • One to two years of experience providing customer service at a public counter or office that provides planning, construction, land surveying, architecture, engineering, or similar services.

Preferred qualifications:

  • Bachelor’s degree in geography, environmental science, or related field.
  • One to two years of experience working with addressing rules, regulations, and processes.
  • One to two years of experience working with subdivision plats, subdivision regulations, or land development review.

$50,000 + (hiring salary dependent on qualifications and experience)

Working at Knoxville-Knox County Planning:
Knoxville-Knox County Planning’s staff is comprised of 30 planners, technicians, researchers, designers, and support roles, led by an executive director. The agency is located in downtown Knoxville, a vibrant, growing, transitioning downtown and it is housed in an office suite overlooking the Tennessee River. The area is home to abundant, world-class natural amenities, a major research university, and a wealth of outdoor and urban activities, southern history, and national events for cycling, mountain-biking, fishing, robotics, and other pursuits. Planning’s office is a contemporary open floor plan, which promotes a positive, collaborative work environment among staff and partners. Medical, dental, and vision coverage, life insurance, and a retirement match are part of the generous benefits package. Paid leave includes 13 holidays, accrued vacation and sick leave, and eight weeks of parental leave.

Work-life balance is understood, appreciated, and valued.


Please visit knoxplanning.org/about/careers for the full job ad, which includes instructions on how to apply. 

When you apply, please indicate that you are responding to the posting on My GIS Jobs.

Category GIS Coordinator , GIS Developer