Under the direction of the GIS Manager, the Geographic Information Systems (GIS) Technician performs work in the development and maintenance of geographic and related information. Provides basic training and technical support to end users regarding Geographic Information Systems (GIS) and related hardware and software operations; performs related duties, as required. Positions in this class perform work in the development and maintenance of geographic and related information; provide basic training and technical support to end users regarding GIS and related hardware and software operations. 

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required.  The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following:

• Prepares, collects, organizes, and inputs data to maintain and enhance the City’s Geographic Information Systems (GIS) using Esri ArcGIS desktop software and Cloud-based GIS platform. 
• Conducts field research and collects data using appropriate field equipment and software, including any necessary data post-processing or manipulation; works with other field staff from Public Works and the Water Departments to make necessary corrections or updates to GIS layers. 
• Assists with interpreting as-built drawings, construction plans, engineering plans, recorded maps, deeds, legal descriptions, imagery, and related source documents and incorporates them into GIS using various methods, including coordinate geometry (COGO), digitizing, and GPS. 
• Assists in the creation and maintenance of multiple GIS layers, including parcels, streets, right-of-way, zoning, other development layers, and water and sewer system layers. 
• Inputs, updates, and maintains metadata for the City’s various GIS layers. 
• Assists in the curation of web GIS content, including story maps, web maps, and mapping applications placed on the City’s GIS Portal or ArcGIS Online. 
• Follows quality assurance (QA) and quality control (QC) processes and performs routine data management tasks, such as data validation and correction, queries, and editing in GIS to ensure GIS data accuracy, integrity, and completeness. 
• Assists with GIS and data analysis, prepares and executes queries, and produces maps, spreadsheets, graphs, and other analytical products. 
• Provides first response and follows-up troubleshooting services over the phone and by remote desktop support for the City’s GIS and may require responding in person in the field. 
• Monitors all open GIS-related incidents to ensure service level agreements are met that may include providing on-call support or responding in person in the field. 
• Troubleshoots and supports the City’s GIS and related hardware and software, including peripheral equipment, printers/plotters, GPS, and other mobile devices in conjunction with other Information Technology Department staff. 
• Generates and manipulates images to be used in web mapping content inventory, such as web icons, logos, or thumbnails. 
• Maintains confidentiality of work-related issues and City information. 
• Safely operate City vehicles and equipment.
• Performs other duties of a similar nature and level as assigned.

Education, Training and Experience Guidelines: 

High school diploma or GED supplemented by thirty (30) college semester units in Geographic Information Systems, Information Technology, Geography, Civil Engineering, or a related field and two (2) years of experience utilizing Geographic Information Systems, including the Esri suite of products. An Associate’s Degree in the aforementioned disciplines may substitute for one year of required experience. One (1) year of experience with databases and digitizing as-built drawing plans is preferred. 

License and Certification Requirements: 

Must possess a minimum of a valid California Class “C” driver’s license upon hire and maintain throughout the length of employment with the City of Victorville.

Knowledge of: 

Skill and Ability to: 

This position works primarily in an indoor office environment but also is outdoors in the field, in close proximity to other workers and exposed to weather conditions such as wind, heat, cold, and rain. Will work in the field collecting GPS points and information. May be exposed to excessive noise levels and hazardous chemicals. May be required to work within confined spaces. Positions in this class typically require balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing, and repetitive motions with or without reasonable accommodation. Heavy Work: Exerting 50 to 100 pounds of force occasionally (up to 1/3 of workday), and/or 25 to 50 pounds of force frequently (1/3 to 2/3 of workday), and/or 10 to 20 pounds of force constantly (2/3 or more of workday) to move objects. Physical Demand requirements are in excess of those for Medium Work. Incumbents must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood. Incumbents must have the stamina to work long hours and attend night meetings after regular working hours.