GIS Technician

American Water

Lexington, Kentucky

Primary Role
Responsible for ensuring GIS network data is complete, accurate and current by using standard operating procedures and GIS editing best practices to proactively gather, interpret and process edits from a variety of sources. This includes all work activities for installations, replacements, relocations, repairs, excavations, and locating, as well as GNSS data collection, field comments, and general cleanup identified via QAQC.

Key Accountabilities

  • Uses GIS to create and maintain spatial and attribute data following standard operating procedures and GIS editing best practices.
  • Ability to learn and understand the basics of water and wastewater network structures and apply learned knowledge when creating and maintaining American Water GIS data.
  • Ability to learn and understand how to interpret and process a variety of source GIS inputs, to include GNSS data, construction as-builts (CAD and/or PDF), field sketches / comments (web submitted, paper, and/or verbal), and tabular data.
  • Assist in the development of GIS standard operating procedures and best practices. Participate on user committees within AW for sharing GIS expertise.
  • Ability to review and identify missing, incorrect, or questionable input source GIS data, as well as identify and repair quality issues within existing GIS data.
  • Continue to develop expertise in GIS. Participates in workshops, training, or vendor presentations introducing new/evolving GIS technology.
  • Adhere to and support standard operating procedures and GNSS best practices
  • Proactively provide active feedback to state GIS lead, as well as providing and soliciting input and feedback from other team members.
  • Performs other related duties as assigned.


  • Knowledge of personal computing and Windows based software applications such as Windows, Microsoft
  • Word and Excel; and internet skills.
  • Ability to learn and understand the basic water and wastewater network structures. 
  • Ability to learn Esri ArcGIS suite of Products, specifically ArcMap and/or ArcGIS Pro with a focus on creating and editing GIS data.
  • Demonstrated basic computer literacy and competence.
  • Excellent written and oral communication skills. 
  • Demonstrated time management skills; ability to handle multiple projects and deadlines. 


  • Associate’s degree or related experience.
  • 1 year experience with GIS and/or related course work.

Travel Requirements

  • Periodic local travel; occasional national travel (e.g., User's conference, etc.)


  • Analysis and Problem Solving - Analyzes and resolves business issues through the application of critical reasoning skills and general business experience.
  • Influencing - The ability to articulate an objective or idea in a compelling manner, so that others are persuaded to act on its merit. 
  • Intercultural Sensitivity - Embracing and valuing differences in everyone. This includes the commitment to work constructively and collaboratively with all people in all aspects of our business.
  • Organizational Awareness - The knowledge and development of formal and informal business relationships with key stakeholders, internal and external to the organization, that enable business objectives to be accomplished.
  • Sharing Knowledge & Expertise - Drives business performance by developing and contributing specific technical or professional knowledge, skills and experience.
  • Teamworking - Is committed to working collaboratively to achieve business goals, building cohesiveness and identity with a work group, and valuing individual perspectives and contributions. Demonstrates a professional attitude.


  • Champions safety
  • Customer obsessed
  • Cultivates innovation
  • Nimble learning
  • Drives Results
  • Collaborates


When you apply, please indicate that you are responding to the posting on My GIS Jobs.

Category GIS Technician