Job Details:

Gainesville Regional Utilities' Water/Wastewater Systems is currently seeking to fill a GIS and Operational Systems Coordinator position in the engineering department. This position is GIS-centric and is responsible for overseeing all aspects of GIS operations and leading the development and implementation of GIS strategies and initiatives to support the efficient management of water and wastewater systems infrastructure. This role requires collaborative leadership skills along with a deep understanding of GIS applications, programs, and business processes. The position will work with other GIS specialists, GIS technicians, and other technical personnel to deliver, support, and leverage GIS, applications, software, and programs to drive Water/Wastewater Systems forward. The successful candidate is able to translate highly technical information when interacting with stakeholders and will seek continual improvement feedback needed to implement successful change management strategies. 

This role is responsible for managing and driving complex tasks, problem-solving, providing expertise and guidance, and tactfully mediating challenging and unexpected problems involving multiple stakeholders and departments to develop solutions and resolve challenges. Responsibilities include maintaining the integrity of GIS data through regular updates and quality control measures, conducting spatial analysis to support planning and asset management initiatives, and providing technical support to users across the organization. Additionally, while a strong background in GIS is essential, familiarity with other software and skillsets relevant to water and wastewater utilities, such as asset management systems or CAD applications is advantageous. The ideal candidate will possess excellent communication skills, the ability to work both independently and collaboratively, and a proactive approach to problem-solving in a dynamic utility environment.

Desired Skillsets: 

• Knowledge of Esri's ArcGIS Enterprise software suite, including ArcGIS Pro, Portal for ArcGIS, and Web AppBuilder or Experience Builder.
• Knowledge of geometric networks, Esri’s Utility Network, and ArcGIS Field Maps.
• Conducts quality control checks using various GIS-related software, such as Data Reviewer.
• Creates ArcGIS Server map services for web applications.
• Skilled in developing and supporting web GIS applications using ESRI Web AppBuilder, Story Maps, Field Maps, Survey 123, and ArcGIS Dashboard.
• Performs advanced spatial mapping analysis for specialized projects.
• Utilizes GPS equipment to collect and update asset information.
• Reads and interprets engineering documents or incorporates data collected in the field to make appropriate edits to water and wastewater data.
• Skilled in branch versioning and attribute rules, feature classes, and datasets in enterprise geodatabases.
• Guides collaboration for consistency in work products, establishing repeatable workflows, and QA/QC processes.
• Maintains knowledge of GIS software advances and attends relevant seminars, workshops, and conferences.
• Serves as a technical specialist, staff advisor, and consultant for various projects, equipment, or program functions.
• Familiarity with Cityworks, Business Intelligence Dashboards, and SAP/CIS Integration is preferred but not required.
• Experience with managing implementations of upgrades of software applications or solutions.

SUMMARY OF WORK

Advanced professional work in the applied science of geomatics, developing and maintaining Geographic Information System (GIS) applications including automated mapping and facilities management (AM/FM) systems, engineering plan preparation application and standards, or developing and maintaining asset management systems and standards.

Positions allocated to this classification report to a designated supervisor in a specific disciplinary area and work under limited supervision.  Work in this class is distinguished from lower classes by its emphasis on geomatics, utility mapping applications, plan preparation applications, asset management applications, and programming or automations and from higher classes by its limited supervisory and managerial responsibilities.

Note: It should be understood that the job competencies, duties, and requirements of the GIS and Operation Systems Specialist II are inherently included in this position.

EXAMPLES OF WORK**

*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position.  The omission of a specific job function does not prevent an employee from being required to perform additional tasks incidental to or inherent in the job.  Performance of lower-level duties may be required.

ESSENTIAL JOB FUNCTIONS

• Develops relationships with internal areas, external consultants and vendors and works with them to maintain and support GIS and operations systems applications, perform upgrades, integrations, and implement new features as released.
• Tests, configures, executes, analyzes, and implements solutions to make operational areas more efficient utilizing supported applications. 
• Performs top-level troubleshooting of technical issues related to application functionality or security, tracks and follows these issues through to resolution, and communicates with all stakeholders.
• Assists in the selection, implementation, support, and maintenance of new GIS and operations systems applications.
• Manage application projects of simple to moderate complexity, which may include sub-components of larger scale projects or scripting and/or programming needs.
• Performs and oversees technical tasks related to CAD applications such as establishing standards for use and configuring CAD applications for end users by setting user preferences, setting files, creating, and managing libraries, pen and color tables, custom line styles, function keys, and plotter/printer settings in order to ensure consistency in deliverables created using these programs. 
• Performs and oversees advanced GIS, CAD functions including, development of translation files for exchanging data (LiDAR data, flood zone information) with other software applications (Google Earth, Hydraulic Models) or government agencies (FEMA, municipalities, agencies) in order to inform analysis, decisions, and planning by others. 
• Provides on -the-job training and guidance to internal employees about technical topics (preparation of maps and/or drawings using GIS or CAD software applications, management of data within GIS, CAD, or Computerized Maintenance Management System (CMMS) applications). 
• Serves as administrator for the GIS applications, asset management, work maintenance management software, and/or other similar systems and coordinates with the IT department and vendor(s) to perform any required updates or resolve any operational issues.
• Conducts day to day oversight of area’s asset registry, inventory revenue and nonrevenue vehicles, facilities, and equipment. Serves as asset registry custodian.
• Maintains and compiles documentation of user procedures, technical references, training manuals, handbooks, and guides; maintains tables, data structures, diagrams, testing, and reporting data.
• Will be required to respond under emergency conditions.
• Attends work on a continuous and regular basis.

NON-ESSENTIAL JOB FUNCTIONS

• May act in absence of supervisor.
• Assist with annual budget preparation.
• Performs other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.  Below are the required education, experience, knowledge, skills, and abilities to perform the essential functions. 

EDUCATION AND EXPERIENCE

Graduation from an accredited four-year college or university with major course work in Geographic Information Systems (GIS), Computer Science, Engineering, Geoscience, Geomatics, Surveying and Mapping, Geography, Computer Aided Drafting and Design (CADD), Mathematics, or related field.

Six (6) years’ experience with GIS, CAD, asset management, or engineering technology with three (3) of those years progressively responsible experience working in a utility experience; or an equivalent combination of education, training and experience which provide the required knowledge, ability, and skills.

CERTIFICATIONS OR LICENSES

Licenses

Valid Florida Driver License within 30 days of appointment.

Certifications

GISP Certificate, Asset Management Certificate, or equivalent certification preferred, but not required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated knowledge of cartography and computer mapping including design principles and understanding map creation procedures in ArcGIS.
• Good understanding of related database systems and working knowledge of SQL including experience with writing queries using at least one of the major relational database systems (Microsoft SQL Server, MySQL, Oracle, PostgreSQL, etc.)
• Demonstrated ability to apply spatial and 3D analysis, and raster math within ArcGIS while maintaining data integrity.
• Strong organizational skills related to scheduling time on projects and meeting deadlines while working within an organized file structure protocol.
• Ability to produce presentations, and/or written protocol of methods for reports or within metadata to replicate GIS-related analyses or modeling techniques applied on projects is strongly preferred.
• Thorough knowledge and education in geomatics principles and practices applied in planning, design, development, and maintenance of land base layers associated with an AM/FM/GIS.
• Considerable understanding of statistics as they relate to satellite positioning system-derived information.
• Thorough understanding of computer output devices such as plotted, printers, and scanners including the operations and maintenance of such equipment.
• Ability to perform complex geomatics computations, integrate new land development plans and plats into the enterprise land base layers, develop methodologies necessary to support complex utility facility management queries, and perform research.
• Working knowledge for management of ArcGIS Enterprise and map services.
• Knowledge of automation through FME, ModelBuilder, scripting and/or API's.
• Knowledge of the Utility Network Management Solution.
• Experience developing with Python.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions. 

PHYSICAL REQUIREMENTS 

• Physical strength and agility sufficient to safely perform all essential job functions.
• While performing the duties of this job, the employee is often required to sit for prolonged periods of time.

WORK ENVIRONMENT 

• Work is primarily in an office environment.
• Work may require performance of tasks outdoors under va

Note: 

• May Require Assessment(s).
• May fill multiple positions.
• May establish an eligibility list.