GIS Operations and Support

• Support the administration and maintenance of the City’s GIS architecture, including ArcGIS Enterprise and enterprise geodatabases.
• Assist the GIS Supervisor in maintaining system performance, reliability, security, system upgrades, enhancements, and implementation of new tools.
• Support and troubleshoot integrations between GIS, other City business systems, GIS applications, services, and data.
• Support daily GIS operations, including responding to service requests and troubleshooting issues.
• Identify opportunities to improve efficiency in GIS and asset management processes.
• Assist in tracking performance metrics, reporting on GIS activities, and maintaining standard operating procedures for GIS workflows.
  
  

 Applications, Data & Analysis

• Design, configure, and maintain GIS applications such as web maps, dashboards, and field solutions.
• Translate departmental business needs into practical GIS solutions.
• Create and maintain high-quality GIS datasets and documentation.
• Perform spatial analysis and produce maps and data visualizations.
• Support development of scalable, repeatable application templates and workflows.
• Contribute to improving user experience and accessibility of GIS tools.
• Ensure data integrity, accessibility, and usability.
  
  

Cross-Department Support & Enablement

• Work with department GIS leads and the GIS team to identify needs, prioritize efforts, and support project delivery.
• Provide training, guidance, and support to GIS users of varying experience levels.
• Help departments integrate GIS into daily workflows and business processes.
  
  

Data Management & Asset Integration

• Create, maintain, and support authoritative GIS datasets.
• Ensure data quality, consistency, and alignment with established standards.
• Support integration of GIS data with asset management systems and workflows.
• Assist with development of data standards and documentation.
  
  

Program & Project Support

• Support the GIS Coordinator in implementing operational priorities and standards as part of the City GIS governance model.
• Work with departments to understand business needs and implement GIS solutions.
• Assist with coordination and tracking of GIS-related projects.
• Contribute to documentation, SOPs, and continuous improvement initiatives.
• Provide training and support to GIS users across the organization.

• Bachelor’s degree in Geographic Information Systems (GIS), Computer Science, Geography, Surveying, or a related field; or a technical program certificate with at least four years of experience using Esri GIS or comparable software.
• Two (2) years of experience with Municipal GIS programs.
• Four (4) years of experience with Esri GIS technologies (ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise).
• Three (3) years of experience working with enterprise geodatabases or equivalent.
• One (1) year of experience administering an ArcGIS Enterprise environment.
• One (1) year of experience with GIS scripting or programming (e.g., Python, Arcade, or JavaScript).
• Two (2) years of experience with GPS or field data collection workflows.
• Two (2) years of experience with relational databases (e.g., SQL Server)
• Two (2) years of experience with project coordination.
• Two (2) years of experience using Microsoft Office Suite.

• Four (4) years of experience with Municipal GIS programs.
• Four (4) years of experience with GIS scripting or programming (e.g., Python, Arcade, or JavaScript).
• Two (2) years of experience supporting asset management systems.  
• Experience administering ArcGIS Enterprise.
• Experience with administering GIS architecture in a cloud environment.
• GISP or ESRI technical certification.
• Project management experience.

Candidates are encouraged to include documents or links to work examples and/or portfolios with application materials. These items can be provided with your Government Jobs profile or emailed to hrjobs@eaganmn.gov.

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