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GIS / CMMS Supervisor

City of Aurora

Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

  • Make a difference in the lives of real people every day
  • Diverse community
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
  • Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Salary to be commensurate with experience

The hiring range for this position is $114,400.00 - $143,000.00/Annually 

The deadline to submit applications is Sunday, June 2, 2024. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

OVERVIEW OF POSITION / DEPARTMENT

The GIS/CMMS supervisor leads the Application Support team responsible for Water department’s Geographical Information System (GIS) and Computerized Maintenance Management System (CMMS).  The Application Support team connects internal and external customers to high quality asset-centric spatial information through providing creative and reliable technical solutions and support.  This position is responsible for leading a team of four to nine GIS and Business System Analyst (BSA) professionals. The Application Support team is responsible for the administration of the systems, writing reports and creating dashboards, leveraging enterprise systems to support new or enhanced workflows, and end user support.

The primary responsibilities of the position include leading and motivating staff, developing and implementing a vision for the use of Aurora Water enterprise systems, seeking out innovative solutions to meet current and future business objectives, managing and delegating workload, and leading higher priority or more complex GIS or CMMS initiatives. This position is a working supervisor with the responsibility of performing at the Senior GIS/CMMS Analyst level. The GIS/CMMS supervisor is also responsible for ensuring that the team members have the resources they require to be successful.

PRIMARY DUTIES & RESPONSIBILITIES 

  • Develop and implement a GIS and CMMS Application strategic plan and vision. This includes meeting the core duties and functions of the team, prioritizing request from users, and providing a vision and plan for future GIS and CMMS endeavors
  • Partner with teams across the utility including Operations, Asset Management, Engineering Services, Conservation, and Water Resources teams to enhance business practices with GIS and CMMS solutions and analytics
  • Responsible for leading, supervising, and evaluating the work of Aurora Water GIS and CMMS staff, including mentorship, setting clear expectations, providing constructive feedback through regular one on one meetings and performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures
  • Manage service desk tickets to adhere to establish KPIs
  • Scope, coordinate, implement, and support technology projects with internal staff and third party vendors
  • Identify areas for efficiencies including automation and integrations, where appropriate
  • Develop Aurora Water GIS and CMMS procedures and technical standards and training, in cooperation and coordination with City-wide GIS and Water Business Systems Technology teams
  • Serve as the department's point of contact on GIS/CMMS application matters and liaison with City-wide GIS team, City-wide CMMS team, and Water IT team
  • Be responsive, courteous, and customer service oriented
  • Keep current on the latest GIS, CMMS, analytics, and asset management trends and make recommendations for implementation in Aurora
  • Performs other duties as assigned

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

Bachelor's Degree in GIS, Cartography, Asset Management, drafting or related field

Experience:

  • Five (5) years of GIS operating experience
  • Two (2) years of Asset Management/CMMS/EAM experience

Preferred Qualifications:

  • Two (2) years of supervisory experience
  • Two (2) years of project management experience
  • Three (3) years of utility experience, water preferred
  • GISP certification

Knowledge: 

  • Proficient knowledge of ESRI GIS software suite including web and mobile applications, cartographic design, and data architecture
  • Proficient knowledge of CMMS/EAM software
  • Knowledge of asset management, permitting systems, building information modeling (BIM), and business intelligence/reporting processes

Skills: 

  • Strong interpersonal, analytical, project management, and leadership skills

Abilities: 

  • Perform geospatial modeling, analysis, and data manipulation
  • Coordinate, prioritize, and assign tasks
  • Specify and enforce project deliverables and keep stakeholders apprised of the deliverable schedule
  • Establish and maintain effective working relationships with employees, users, consultants, individuals from other agencies, and citizens
  • Communicate effectively both verbally and in writing
  • Creatively solve problems, negotiate, and handle stressful situations in a positive manner
  • Analyze and compile technical information and reports

Licenses and Certifications Required:  

  • Colorado driver's license with a good driving history.
  • GISP certification or ability to obtain in 1 year
  • City of Aurora Certified Supervisor or ability to obtain in 6 months

Essential Personnel:  

When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel. 

Physical Demands:  

  • Sedentary physical work requiring the ability to lift a maximum of 10 pounds 
  • Occasional lifting, carrying, walking, and standing 
  • Vision sufficient to read computer screens, printouts, and related documents 
  • Dexterity to operate a computer system and other related equipment 
  • Speech communication and hearing to maintain communication with employees and citizens 
  • Endurance sufficient to sit and work at a computer for long periods of time 

Work Environment: 

  • Works in a clean, comfortable environment 
  • The work environment will occasionally include field visits to Aurora Water facilities (treatment facilities, pump stations, tanks, reservoirs, etc.) and linear assets (water pipes, wastewater pipes, and stormwater pipes, valves, ponds, and manholes). 

Equipment Used:  

  • Uses standard office equipment including personal computer. 
  • Uses common office software, advanced software, and on-premise and cloud databases. 

This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. 
For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
           
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Category GIS Coordinator