CITY OF NORFOLK: Department of Public Works, Division of Environmental Storm Water Management is seeking a Geographic Information System Technician II to assist with technical support, maintenance, training, and upgrades to the GIS system for the Division.  This individual will coordinate and develop GIS applications in cooperation with the Information Technology Department.  Additionally, they will assist the public with research and retrievals regarding infrastructure data and other information.

The Department of Public Works builds, maintains and operates the physical facilities that support and enhance the lives of Norfolk’s citizens, businesses and visitors, including the City’s Street Network, Traffic Management System, Storm Water System, Waste Management, and Recycling.

The GIS Tech II position assists with maintaining asset inventory of critical infrastructure for Storm Water environmental regulatory compliance in the GIS database.  This position maintains vital records for regulatory mandates and asset management.  This position produces various maps, analyzes data, and provides technical support to operations, customers, contractors, or management on infrastructure identification.     

Essential functions include, but are not limited to:
 

• Maintains and updates the City’s stormwater infrastructure inventory using GIS tools and related technologies.
• Performs utility overlays and data sub-setting to evaluate spatial relationships and support geographic analysis and modeling.
• Operates and edits data using ArcMap and other ArcGIS Desktop applications.
• Coordinates data conversion and transition between GIS and associated asset management systems.
• Collects field measurements and verifies infrastructure data within the Division’s GIS mapping/database systems, resolving attribute and data discrepancies.
• Assists with integrating infrastructure data into GIS and supports the development of applications to enhance these processes.
• Works within ArcSDE and ArcGIS Server environments.
• Serves as a technical support liaison between the Division and the Department of Information Technology; assists with resolving attribute and data issues across departments, divisions, or through field verification.
• Attends City GIS committee meetings.
• Supports GIS integration with the Lucity Work/Asset Management System.
• Maintains files and records; creates, updates, and preserves digital drawings and related documentation.
• Provides maps, plans, and underground utility location information to the public, contractors, staff, utility companies, and other stakeholders.
• Provides technical GIS support to internal Operational, Engineering, and Environmental staff.
• Completes required documentation and metadata for GIS and related database assets.
• Responds to citizen requests, civic groups, and interdepartmental agencies by providing public information, receiving inquiries and complaints, investigating issues, developing solutions, preparing status reports, attending meetings, and serving on committees.
• Exercises analytical skills and sound judgment to perform varied duties, applying independent thinking and problem-solving within established policies, standards, and procedures.
• Must be able to climb ladders and stairs, bend, push, pull, stoop, and navigate uneven terrain and construction sites.
• Reads and interprets contracts, construction drawings, manuals, City codes, policies, memoranda, and general correspondence.
• Writes reports, system documentation, computer-related recommendations, and general correspondence.
• Uses advanced computer skills, including Microsoft Office Suite, ArcGIS, ArcMap, and ArcSDE.

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Required:

• Two years of experience in GIS. 

Preferred:

• Academic courses or areas of concentration preferred to perform the required job duties: Geography, Geology, Computer Science, Engineering, or any other Geo-Science field.
• Two years of experience in ARC SDE.

• Valid Driver's License is required.
• GIS certificate or higher preferred.

Work Schedule: Monday – Friday 7:00 am to 3:30 pm; 40 hours per week every week.