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GIS Technician

California Water Service

San Jose,  California

California Water Service (Cal Water) invites you to pursue a career with the largest investor-owned American water utility west of the Mississippi River and the third-largest publicly traded water utility in the country. Formed in 1926, the San Jose-based company was named one of the Bay Area’s Top Workplaces several years in a row. Cal Water employees pride themselves on sharing a commitment to being the leader in providing its customers and communities with traditional and innovative utility services.

Cal Water offers a generous total compensation package. We have competitive salaries and match a portion of employees' contributions to their Company 401(k). In addition, we provide a Company-funded pension plan, great healthcare benefits that provide coverage to employees and dependents, and generous tuition reimbursement. In addition, employees receive 11 paid holidays and three floating holidays per year, and two weeks of sick leave and vacation.

We are committed to hiring the best candidates, developing current employees, and promoting from within. Continuous improvement and employee development opportunities allow employees to acquire knowledge and skills necessary to progress and reach your career goals.


Under direction of the GIS Supervisor, the GIS Technician will be responsible for the design, development and maintenance of GIS data and maps for the water/ waste water infrastructure, as well as respond to requests for custom maps and/or reports. This position is located at Customer Support Services in San Jose, California.

Essential Functions:

  • Maintains accurate and complete records of Cal Water GIS and asset data
  • Assists with acquisition and stewardship of GIS and asset data
  • Establishes QA/QC procedures and techniques, and performs technical QA/QC of data
  • Builds and manages geometric and tabular data validation rules
  • Produces cartographic presentations, reports, and analyses
  • Determines effective presentation of cartographic information and select appropriate visual elements such as:  map projection, scale, color, shading, symbols, graphs, tables, and overlays
  • Builds and maintains Process Management and GIS Data Capture Standards documentations
  • Develops Global Positioning System (GPS) data collection and processing methodologies
  • Develops and applies GIS analytical methodologies and assess appropriateness of GIS applications for specific projects
  • Troubleshoot GIS application problems
  • Provides technical assistance and training to internal GIS customers, including the application of geospatial data, tools, and methods to address customer needs
  • Assists in preparing project proposals, scope of work, and project plan documents
  • Manages projects and tasks with competing deadlines
  • Participates in the Company’s Continuous Improvement process and projects
  • Performs other duties as assigned

Minimum Qualifications:

  • Bachelor’s Degree in geography, computer science, earth science, or related field from an accredited college or university or an equivalent combination of education and experience

  • Four (4) years’ experience in GIS

  • Consideration will be given to candidates with certifications and accreditations

    • Geographic Information Systems Certificate

    • Geographic Information Systems Professional (GISP) Certification

    • ESRI Technical Certifications

  • Valid California Driver License

Required Knowledge, Skills, and Abilities:

  • Proficient in the use of the following software programs:
  • ESRI ArcGIS for Desktop with extensions
  • Microsoft Office (Word, Excel, Access, Outlook)
  • GPS Software, e.g. Trimble
  • Autodesk AutoCAD Map
  • Experience working with ArcGIS linear networks, versioning, and replication
  • Knowledge of cartographic principles
  • Work effectively with all levels of employees and management
  • Communicate effectively, both verbally and in writing
  • Maintain effective working relationships with other departments, supervisor, and employees
  • Experience in water, wastewater, or other utilities is preferred
  • Commitment to excellent customer service
  • Good problem-solving and troubleshooting skills
  • Flexible and able to prioritize work
  • Perform a wide variety of duties and responsibilities with accuracy under time sensitive deadlines
  • Develop scripts using programming tools such as Python, which is necessary to facilitate the GIS functions
  • Detail-oriented and able to follow complex workflows
  • Interpret and analyze technical drawings
  • Experience publishing map services using AGOL is desired
  • Experience  with systems Integration of GIS with other applications such as Maximo is desired

Deadline to submit resume is Tuesday, September 10, 2019

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity.  California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class.  The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.

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