Under supervision of the Director of Asset Management & GIS, the Geographic Information System (GIS) Analyst performs technical work associated with operation, maintenance, and administration of the GIS.
- Research, evaluate, recommend, and implement technical and administrative solutions to achieve GIS objectives to forward CWS’s mission.
- Perform ArcGIS geodatabase maintenance and related GIS quality assurance and quality control practices and procedures.
- Assist with database administration (SDE with SQL Server), and maintaining multi-editor enterprise GIS database to ensure data accuracy.
- Create, test, manage, optimize, and maintain published ArcGIS Server services for applications, maps, geocoding, geometry, and geoprocessing.
- Using various tools, develop specific applications for use in GIS data entry, analysis, map and report production, and enhance existing programs to meet current requirements.
- Imports GIS data into database and performs data updates for various layers.
- Facilitate the acquisition and distribution of spatial data within the GIS, in addition to QA/QC of incoming/outgoing data.
- Work closely with Engineering, Operations, Customer Service, and Management professionals to support their data needs and use of GIS.
- Develop automation procedures using geoprocessing tools and Python.
- Resolve problems related to CWS’s GIS environment, propose and implement innovative solutions which prevent problems from reoccurring.
- Research the potential deployment of new technologies, systems and procedures to improve the efficiency and effectiveness of CWS’s GIS environment.
- Assist with maintaining GIS software, including installation, upgrades and patches.
- Provide 1st tier technical support as needed for field and office users on implemented Esri ArcGIS product stack including ArcGIS Online, ArcGIS Desktop, ArcGIS Enterprise, and Field applications.
- Deliver GIS presentations to small and large audiences.
- Provide additional leadership, vision and coordination of the CWS GIS; leads critical thinking about the complicated choices involved in the design and use of the GIS within CWS and its service area.
- Travel to GIS events and meetings in the local and regional area, and national to represent CWS.
- May be required to work during emergency conditions.
- Regular attendance is required.
- Job performance must conform to all CWS policies and procedures.
- Specific knowledge of CWS Environmental Management System Policy and Procedures.
- Performs other related duties as assigned.
Physical Requirements, Activities, and Working Conditions
- Ability to understand complex written and oral instructions and communicate with others orally and in writing.
- Ability to visually observe computer screens and hard copy drawings.
- Ability to exert up to 50 pounds; Objects greater than 50 lbs require a two person operation.
- Occasional field work to acquire additional GIS data, or to confirm accuracy of existing GIS data.
- Ability to work individually or in groups.
- Must be able to wear Personnel Protective Equipment (PPE) as defined in the Job Safety Analysis (JSA) to perform the required essential functions.
Education and/or Experience
- Bachelor’s degree in Geography, Planning, Computer Science, Engineering, GIS or related field with two (2) years experience OR an Associate’s Degree in a similar field with five (5) years of related experience.
- Strong experience supporting and using ArcGIS Desktop (ArcGIS Map & Pro), ArcGIS Enterprise, Portal and ArcGIS Online products.
- Experience maintaining data in an ESRI ArcGIS Enterprise versioned Geodatabase required.
- Advanced knowledge of GIS software and familiarity with relational database design as it applies to GIS.
- Knowledge of general mapping principles, spatial analysis, and cartography.
- Knowledge and experience working with coordinate system transformations.
- Experience programming and scripting with Python, SQL, Esri Model Builder.
- General knowledge of the principles, theories and methods of database concepts related to the various types, classes, uses, and interrelationships of assets within a typical water and wastewater utility.
- Practical knowledge and experience using AutoCAD software.
- Experience creating and maintaining metadata for GIS databases.
- Experience planning, managing, and controlling GIS projects.
- Ability to provide training in the use of GIS applications.
- Knowledge of asset information management systems; CMMS, CCTV, ERP, Decision Support
- Knowledge of the principles of Effective Utility Management (EUM) and the ethic of continuous improvement.
- Ability to read and comprehend technical papers, drawings, plans, policies, procedures, technical manuals, software help files, etc..
- Experience in the preparation and presentation of projects, proposals, and concepts at a professional level.
- Strong analytical and organizational skills.
- Excellent written and verbal communication skills.
- Creative thinking abilities and problem solving skills.
Licenses, Certifications, Registrations
- Valid South Carolina Driver’s License, required.
- Geographic Information Systems Professional Certification (GISP), strongly preferred.
- Esri Desktop Associate or Professional, preferred.
- OSHA and Departmental safety training as required.
- Skills Based Training.
- Standard Operating Instruction (SOI) per department requirements.
- ISO 14001 standards for department and company.
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