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CAMA/GIS Business Systems Manager

City of Minneapolis

Minneapolis,  Minnesota
GIS Coordinator

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose--serving the residents, businesses and visitors of Minneapolis.

The Business Systems Manager will function as a bridge between department operations and technology by responding to business needs and improving application processes.

Job Duties and Responsibilities:

  • Provide on-going service and support to management and staff through the use of ad-hoc query tools to extract data, update files, append records and delete assessment data in Govern.
  • Develop ad hoc reports using appropriate software to extract data from various systems and load it into Excel or Access for presentation.
  • Automate business processes using programming languages such as SQL, R, Python, and Visual Basics for Applications.
  • Analyze data and generate reports using SQL, Crystal Reports, GIS, Tableau and Microsoft Office products.
  • Perform queries, research projects & reports of complex nature as requested by elected officials, city departments, neighborhood groups and the media.
  • Lead new technology initiatives, including: hardware, software applications, and system connectivity configurations.
  • Responsible for department-wide pre and post testing on new or existing hardware and software system upgrades, including design and performance standards, system integration, documentation and staff training.
  • Perform regression analysis using Computer-Assisted Mass Appraisal (CAMA) systems to establish ad valorem values for real and personal property.
  • Support customer processes by developing, implementing and maintaining processes to provide on-going service and support to users, including training, documentation, manuals, data extraction and query tools, help desk, etc. and by developing, implementing and evaluating procedures.
  • Facilitate/design sessions that document the 'as is' and and/or the 'to be' processes and procedures of business operations and integrate customer provided subject matter expertise.
  • Represent the Department where assigned for business interests on enterprise-wide technology initiatives and enterprise wide teams addressing technology and facility related business process improvements.
  • Prepare written user guides and procedures for systems data entry and retrieval.
  • Provide assistance and training to users.
  • Conduct or lead reviews of procedures manuals, and user guides.
  • Administer and maintain system documentation, including application manuals.
  • Train, coach and mentor management and staff in CAMA theory, design and application.
  • Develop new techniques and processes for computerizing appraisal functions for Tax Court,
  • Local and County Board of Equalization hearings.
  • Maintain in-house designed Web Pages using html and other programming languages.
  • Create and maintain in-house SharePoint sites.

Working Conditions: Office setting with daily computer exposure.

Required Qualifications:

Minimum Education:
Bachelor's Degree in Real Estate, Statistics, Computer Science, Business Administration, Geography/GIS or related field or equivalent experience.

Minimum Experience:
Three years' experience working in one or more of the following fields: appraisal and assessment of real estate, statistical modeling, database administration, business applications analysis, business operation and process analysis or geographic information science.


Valid Driver's License
Ability to obtain the Minnesota State Assessor's License - CMA within three years and AMA to meet State requirements.

*If you do possess a Minnesota State Assessor's License, please submit a copy of the license with your application as an attachment before the job closing date.

An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Selection Process:
The selection process will consist of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Interview Selection:
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Background Check:
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

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