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Systems and Programming Manager (GIS Program)

City of Concord

Concord,  California
GIS Coordinator

Systems and Programming Manager (GIS Program)



$44.74 - $61.52 Hourly

$7,754.93 - $10,663.47 Monthly

$93,059.20 - $127,961.60 Annually

OPENING DATE: 04/05/17

CLOSING DATE: 04/28/17 05:00 PM


***Open & Promotional Job Opportunity***

Systems and Programming Manager - Geographic Information Systems (GIS) Program

The City of Concord is seeking a Systems and Programming Manager (GIS Program) to fill one vacancy in the Information Technology Department to lead all aspects of the City's growing GIS Program. Concord desires an individual that can serve as the visionary to guide and sustain the future growth and development of the GIS Program. Understanding how GIS can be successfully deployed within a local government setting to improve business processes, and the ability to effectively plan, promote, and develop GIS business processes technologies is a key requirement for this position. In addition, Concord is looking for someone that possess highly advanced GIS skill sets (ESRI software suite) that can manage the ArcGIS Server environment, administer ArcSDE geodatabase's within a MS SQL environment, develop and deploy GIS web applications (to AGOL, Portal, other) using Web AppBuilder or similar development tools, and will seek to integrate GIS with other City business systems. Finally, Concord is in search of an individual that will work with our individual departments to understand and promote their functional needs, will train staff on the use of GIS technologies, will continually promote the use of GIS throughout the organization, and aspires to build and manage a high quality, functionally rich and easy to use, and sustainable Enterprise-wide GIS Program for the City of Concord. The future GIS Systems and Programming Manager will be an individual that embraces, promotes, and is guided by the City's Mission, Vision and Values.


1. Submit a completed City of Concord application and the required supplemental question responses online at by 5:00 p.m., Friday, April 28, 2017. Only application materials submitted online during the filing period will be accepted.

2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to a panel interview tentatively scheduled for the week of May 22, 2017. If you are selected to participate in the interview process and are unavailable, we regret that we will not be able to reschedule. 

3. Successful candidates will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 months.

IMPORTANT: Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly on your application.



Manages the delivery of high-quality, cost effective, reliable and accurate information systems by providing systems and programming services, including geographic information services, so that internal customers receive required information in a timely manner; performs related work as required all within the context of the City's Mission, Vision, Values Statement and a strong and progressive customer service orientation.

Equipment, Methods & Guidelines

Uses federal, state, and local laws, regulations, policies, directives and procedures; vendor contracts; City vehicles, telephones, calculators; the World Wide Web, technical manuals, user documents; standard business software and computer systems.

Working Conditions

Conducts work primarily in an office setting. Conditions may involve some travel and attendance at meetings, which are conducted during the evening. May also include occasional weekend work and irregular hours to meet deadlines, and achieve objectives. 

Physical Demands

Vision sufficient to read computer screens and operating manuals; must be able to communicate effectively both orally and in writing with co-workers and internal customers, other government agencies, vendors and contractors, consultants, service providers, and the public; must have sufficient flexibility to attach wires and cables in confined spaces; and must be able to lift irregularly shaped objects such as CPUs, printers, weighing up to 40 pounds. Emphasizes speech, hearing, and vision.

Supervisory Guidance Received/Given

Reports to the Business Systems and Project Management Manager, receiving general administrative support and guidance in establishing program outcomes and specific objectives rather than direct control over methods; progress, results and project status is reviewed each trimester. Supervises professional and technical staff who, in turn, exercise some independence in their assignments; may serve as acting Business Systems and Project Management Manager or IT Director in their absence.

Allocation Factors/Distinctions

Managerial classification.


1. Assists Information Technology Director/Business Systems and Project Management Manager in preparing and administering the Client Server/GIS budget for operations.

2. Supervises and coordinates training for assigned staff and ensures smooth work flow and high productivity through proper staffing of trained subordinates; applies City and departmental policies, procedures, and rules pertaining to work and the work group. Assesses performance and prepares performance appraisals; initiates official disciplinary action as necessary; identifies and/or resolves subordinate complaints.

3. Determines priorities, methods, standards, and sequences of work necessary to achieve objectives; assigns personnel in accordance with priority and need. Coordinates work schedules to provide for adequate coverage on all shifts; prepares and approves vacation, leave, and overtime schedules. Supervises and performs activities related to systems analysis and programming and GIS operations; assures the development, procurement, and/or adaptation of applications programs to meet users' needs; monitors programs to assure proper operations.

4. Serves as supervisor and backup to database administrator who: designs, develops, modifies, and deletes databases, tables, columns, indexes, stored procedures and triggers; monitors and adjusts disk storage space as required; deletes unnecessary files; issues/revokes passwords; schedules backups.

5. Confers with departments to determine system functions and desired results; analyzes departments' system and program problems and changes in requirements; identifies and recommends modifications.

6. Develops, interprets, and implements policies, procedures, and division directives; informs and trains users regarding the features, functions, and capabilities of programs and reports.

7. Oversees a technical support station, which receives, logs, and responds to service, maintenance, and/or assistance requests regarding programs, reports, or computer systems.

8. Supports the preparation of RFP packages for systems analysis and programming, and related equipment, devices, and services; negotiates and administers contracts; coordinates maintenance and repairs; reconciles and approves invoices for payment.

9. Attends a variety of meetings; conducts special projects.

10. Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City. 


Knowledge and Abilities

Knowledge of patterns and trends associated with database design and administration, application programming design, development, and procurement, system administration, and use of a structured query language (SQL).

Ability to design, develop, and maintain business applications and SQL databases; to develop and implement directives, policies, and procedures; to analyze user needs and develop automated solutions; to communicate effectively with City staff, contractors, service providers, consultants, and the public; to negotiate and administer contracts; to provide supervision and coordinate the work of other professionals; to collect and analyze information, and to draw valid conclusions; to understand, interpret, and apply appropriate rules, regulations, and procedures; to plan, organize, and review the work of subordinates; to communicate effectively, orally and in writing; and to establish and maintain cooperative and effective relationships with those contacted in the course of work.


Any combination equivalent to experience and education that would likely provide the relevant knowledge and abilities would be qualifying. Generally, this will require:

Education: Possession of a Bachelor's Degree in Computer Science, or a related field, is required.

Experience: Five years of increasingly responsible experience in system administration, computer applications, and database administration.


A California Driver's License and a satisfactory driving record are conditions of initial and continued employment.

The City of Concord is an Equal Opportunity/Veteran’s Preference Employer.

The provisions of this bulletin do not constitute a contract, express or implied and any provisions contained in this bulletin may be modified or revoked without notice. It is a policy of the City to refuse to consider a person for a position whenever that person’s relationship to an employee, elected or appointed official, or member of a board or commission has the potential for creating adverse impact on supervision, safety, security, or morale, or involves a potential conflict of interest.


1950 Parkside Drive

Concord, CA 94519


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