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GIS Manager

City of Fort Smith

Fort Smith,  Arkansas
CADGIS AnalystGIS Coordinator

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Under the guidance of the Engineering & Engineering Technology Program Manager, in cooperation with the ITS Department staff, and under the leadership of the Utility Department’s Information System Manager, this position is responsible for the effective management of the Utility Department’s Geographic Information System (GIS) resources and processes. This includes analyzing and managing data, implementing and maintaining standard procedures, training and managing staff, keeping abreast of advances in GIS technology, providing subject matter guidance in developing long-term and short-term goals, strategic objectives and initiatives in compliance with requirements of the Arkansas Department of Health, Arkansas Department of Environmental Quality, U.S. Environmental Protection Agency, and the Consent Decree; and in coordination with the Utility Department comprehensive strategic management plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Note: All City of Fort Smith positions require the employee to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees, and have regular and reliable attendance that is non-disruptive. Must show cooperation and respect to fellow employees and supervisors at all times.

  • Manage and direct the Utility Department’s GIS, including managing the system and establishing, communicating and maintaining standard operating procedures.
  • Work with Utility Department staff and other departments to set priorities, assign and monitor Utility Department’s GIS work, maintain records and documentation, prepare reports, maintain work safety, and effectively perform GIS functions to achieve goals and objectives related to regulatory agencies and the Consent Decree.
  • Provide program direction, priorities, goals, objectives, budgets, and initiatives pertaining to the management and maintenance of GIS to fulfill the mission of the Utility Department
  • Research GIS records to assist in developing and administering asset management plans, capital budgets, operating budgets, policies, procedures, and performance indicators.
  • Ensure high quality data and provide research, analysis, reports and maps to assist with regulatory requirements, emergency management, presentations and decision making.
  • Serve as subject matter expert, keeping abreast of advances in GIS technology, developing and recommending changes as needed.
  • Provide GIS-related guidance and assistance to project teams.
  • Develop GIS protocols/standards within the Utility Department.
  • Ensure the timely implementation of GIS-related projects.
  • Provide training for GIS employees within the program.
  • Regular attendance and timeliness is required.
  • Must possess a valid driver’s license.


Directly supervises one (1) Senior GIS Analyst/Editor. Indirectly supervises three (3) other employees within the program. Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This job description is intended to provide an illustrative summary of the duties, knowledge, skills, abilities, physical demands, and work environment of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


  • Bachelor degree in GIS, Geography, Engineering, Information Systems or other closely related field.
  • Software experience with ESRI GIS core products (ArcMap, ArcCatalog, ArcToolbox).
  • Three (3) years experience in GIS.
  • Two (2) years supervisory experience.
  • May consider any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.


  • Three (3) years of public water or wastewater experience.
  • Experience with ESRI ArcSDE, Spatial Analyst, and ArcGIS Server.
  • Experience with computer-aided design (CAD) software (AutoCAD, Microstation).
  • Experience with geocoding and network analysis.
  • GISP/Esri Certification


  • Knowledge of construction and maintenance of wastewater, water, and storm water systems.
  • Understanding of the Utility Department and public decision makers’ perspectives and needs.
  • Broad computer knowledge including Microsoft Office products.
  • Proficient with Esri ArcGIS Suite software versions 10.1 or newer.
  • Basic knowledge and understanding of spatial modeling, ArcGIS Data Reviewer, Python scripting, Visual Basic, Access, SQL, and database management.
  • Knowledge with editing and maintaining a GIS enterprise environment (versioning, replication).
  • Excellent cartographic skills.
  • Data modeling experience (Utility, Capital Planning, Asset Management Preferred).
  • Thorough knowledge of Geometric Networks and spatial representations of utility data.
  • Experience with ArcGIS for Server and publishing data to ArcGIS Online or a plus.
  • Excellent verbal and written communication skills.
  • Ability to develop and manage professional relationships with staff and external consultants.
  • Thorough understanding of and ability to directly provide leadership, motivation, supervision, training, and evaluation of the workforce.
  • Ability to establish and implement effective work routines and schedules using sound time-management methods to set and meet deadlines
  • Knowledge of modern office practices, procedures and equipment.
  • Proficient in computer keyboarding and using spreadsheet software.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand, walk, talk and hear. Occasionally sit, use hands to handle objects, and reach with hands and arms. The employee must stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close, color, distance and peripheral vision.

The employee is occasionally required to lift up to 25 pounds.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position the incumbent is occasionally exposed to outdoor weather conditions, works near moving mechanical parts and is at risk of electrical shock. The incumbent is also exposed to wet, humid conditions (non-weather).

The ability to work holidays and weekends is required.             

The noise level in the work environment is usually moderate.

Notice of Consent Decree Posting

The City of Fort Smith, Arkansas (“City”) has entered into a Consent Decree in litigation with the United States of America and the State of Arkansas (“Consent Decree”).  The Consent Decree was filed on April 6, 2015, in civil action 14-cv-02266-PKH, pending in the United States District Court for the Western District of Arkansas Fort Smith Division. The Consent Decree is available for review or copying on the City’s website where it may be found at

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